We're still online and open for business. 
1. Our Products:
a) Descriptions and imagery
The products we sell are either photographed or digitally produced and are accurately displayed on the website, however, due to different brands, models and settings of computer monitors shading and colour may appear differently to the exact colour. If you are unsure if the colour or design is what you are looking for please request a sample. Whilst every attempt is made to provide a true likeness by “get blinds online” this shall not entitle you to reject the goods or to claim any compensation for such variation or change.
b) Measurements
All of the goods we sell are according to you specific dimension or product codes. It is your own responsibility to take the accurate and correct measurements of your window. If you need assistance in assuring you are measuring correctly please refer to our measuring guides for each specific product or contact us via email with you query and we will be happy to help. As our products are completely bespoke to your measurements, we can not resell these items and therefore we can not refund or credit any products that have been measured inaccurately.
c) Made to measure products
Made to measure products are manufactured specifically for your requirements and can not be returned or cancelled during the manufacture process. Please ensure that you check your order confirmation thoroughly before proceeding to checkout.
d) Skylight blinds
Own brand Skylight blinds can be returned on the condition the are not damaged in any way and installation has not been attempted and there are no missing parts. We require you to contact us within 7 working days of receiving the goods. Return delivery will need to be paid for by the customer and on inspection of the return goods the original delivery charge and the blind cost will be refunding to the card used to purchase the goods.
e) Tolerance
Our products are manufactured by highly trained and skilled individuals but our product come with a tolerance of +-4mm ( this is in addition to any standard deductions we make for recess or exact measurements requests).
f) Fabric
As most fabrics are dyed, we can not guarantee an exact colour match from any previous orders nor an exact match to the original sample piece if request. All fabrics in direct sunlight will have a change of colour over a long period of time.
2. Order cancellation or amendments
We will only be able to accept order cancellations or amendments if your blind has not already started being manufactured.
3. Prices
All our prices are inclusive of vat and this is the final price you pay. Payment are to be made via debit / credit card and once your payment confirmation has been received we will commence the manufacture process of you new blinds.
4. Payment
When ordering from our getblindsonline website we can only process your order when the product(s) ordered have been paid for in full by credit / debit card. You can pay on-line with all major credit cards, debit cards and Apple Pay. Your payment card details will be encrypted to minimise the possibility of unauthorised access or disclosure. We only use trusted and authorised payment gateway for processing customer payments. Authority for payment must be given at the time of order.
5. Company Rights
We have the right to cancel your order if
1) Insufficient stock is available to carry out or complete your order.
2) If you have ordered from outside of the UK.
3) The product / components or fabric ordered unbeknown to us have been discontinued.
4) A pricing calculating error or typing error occurred due to technical issues within the website.
If for any reason we are unable to supply any item ordered, we will notify you via email or phone as soon as possible. No compensation or discounts can be offered under these unforeseen circumstances.
6. Customer Delivery
Delivery dates vary from product to product but will be displayed on the product description page for a specific item. We state working days which does not include Saturday and Sunday. Dispatch times will start from the next working day from when the order was placed and payment was received in full.
7. Faulty or damaged goods
All goods dispatched from our factories are quality controlled checked prior to being securely packaged and dispatched. In the unlikely event that a product arrives damaged or faulty you have within 7 working days of receipt of the good to report a problem. You can contact us via email or telephone. We may request images of any damage prior to asking you to send the product back to us.
8. Guarantee
As standard we offer a manufactures 12 months warranty with all our products should you ever need to use it.