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Delivery Information

Delivery Information

Delivery Service

Due To Covid-19 our dispatch and delivery dates are slightly longer than usual but an estimated dispatch date will be displayed when choosing your new blind.

Cost & Time

Fully insured UK mainland delivery is only £8.95 and an estimated dispatch date will be displayed depending on the particular bespoke product you choose to purchase.

Once your order has been manufactured, your new blind(s) are usually with you the next working day. When your new blinds have been collected from our factory, we’ll email you a tracking number and link so that you can track you new blinds until they arrive.

Area Covered

We guarantee delivery to all of mainland UK.

Delivery Address

Most customers have their new blinds delivered direct to their homes, but you can alternatively have deliveries to any other address including your workplace.

FAQ

Will I have notification of dispatch?

Once your order has been manufactured and is ready for dispatch, we notify you via email with an estimated delivery date (usually the next day) and a tracking number.

What if I am out when the delivery arrives?

If you are out or there is no one home when the delivery arrives, then the delivery driver will leave a “sorry we missed you” card with details of how to rearrange for a more convenient time.

What if you parcel is damaged?

In the unlikely event your parcel has been damaged in transit please ensure that you write damaged on the delivery note or ask the delivery driver mark it as damaged if you are unable to sign any paperwork/hand held device.All our deliveries are fully insured and if your blind is damaged once all packaging has been removed please contact us and we will arrange for a replacement and to collect the damaged item at the same time.